The Starting Line Blog
In the past 2 weeks I have attended 2 shows in Texas and 1 in Atlanta, Georgia. It is good to get back on the road for what is a limited time this season.
My observations are that I have always treated customers as friends and after 11 years I saw some old customers that are truly that. Times may be hard out there and I appreciate that. I have tried to maintain prices at an acceptable level for these many years.
While I have been in the marketplace I am usually out of the way and hard to see unless you come looking for me. In the off season I will attempt to rectify that.
Come see me Thur, Fri, and Sat in the DCI Marketplace in Indianapolis.
I have made great progress since last season on the following issues:
As many of you have probably noticed I am currently NOT offering for sale painted figures of the Cadets or the Blue Devils.
I have made adjustments to the on-line store to more accurately reflect the actual shipping costs associated with international orders. I recently shipped a box to England for $18.55 while the store only calculated $7.50. I ate the cost because it was my lack of knowledge about the properties of the new website. I will attempt to better zero in on the actual costs so I can better tweak the numbers for fairness. Remember I have to pay for boxes and shipping materials besides the actual shipping service costs. Canada is a special case since it is not much more expensive than domestic shipping.
As I rummage around the the new offerings on my website service, I am slowly getting the knack of how things are working. I may need someone smarter than me to clean it all up in the end but the main point is that the store is up and running. Inventory levels are good and the Finals 20% off sale seemed to be popular.